Privacy Policy

At SOARAWAY Packaging we are dedicated to protecting and respecting your privacy. Our privacy policy explains the type of information we may collect from you and how it may be used.

Any queries regarding this policy should be sent via email to [email protected].

Who are we?

We are Soaraway Packaging, specialists in sustainable packaging. All the materials used to make our products are made from sustainable, renewable and managed plant crops. All products are certified 100% compostable and conform to the highest composting standards with world-recognised independent authorities.

How do we collect information from you?

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.

We collect device information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How will your information be used?

We may use your information to:

  • Fulfil an order you have made (including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations)
  • Communicate with you to provide updates regarding the orders you have made
  • Screen our orders for potential risk or fraud
  • Notify you of any changes to our services
  • Provide you with information or advertising that you have requested to receive relating to our products or services

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

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